Shipping policy

Shipping Policy

Welcome to Shilaras! We are committed to delivering your orders promptly and ensuring a smooth, reliable shipping experience. Please review our shipping policy below for important details on processing times, shipping rates, and delivery estimates.

Processing Time

• Order Processing: Orders are processed within 1-3 business days. You will receive a confirmation email once your order is on its way.

• Holidays and Weekends: Orders placed on weekends or holidays will be processed on the next business day.

Please note: Delivery times are estimates provided by the carrier and are not guaranteed. Unexpected delays may occur due to factors outside our control, such as carrier issues or customs clearance.

Shipping Locations

We currently ship to addresses within India.

Order Tracking

Once your order ships, you will receive a tracking number via email/mobile number. You can use this to monitor your shipment’s progress from our warehouse to your door.

Delays and Issues

In the rare event of a shipping delay, we appreciate your patience and understanding. If you have concerns about the status of your order, feel free to contact our customer support team at info@shilaras.com, and we will be happy to assist you.

Incorrect Address or Lost Packages

Please double-check your shipping address before completing your purchase. We cannot be held responsible for packages delivered to incorrect addresses provided at checkout. If a package is lost in transit, we will work with the carrier to locate it or file a claim, but we cannot guarantee replacements for lost or stolen packages.

Thank you for shopping with us at Shilaras! For further questions about shipping, feel free to contact us anytime at info@shilaras.com.